This Privacy Policy describes how CozyPOPs ("we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from https://www.cozypops.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site and update the "Last updated" date. Please review it periodically.

How We Collect and Use Your Personal Information

We collect personal information from a variety of sources depending on how you interact with us. This includes:

• Communicating with you
• Providing and improving our Services
• Fulfilling legal obligations
• Enforcing our Terms
• Protecting our rights and the rights of others

What Personal Information We Collect

Information you provide directly:

• Contact details (name, address, phone number, email)
• Order and billing information
• Account credentials and security information
• Messages or support inquiries

Information we collect automatically:

• Usage data (IP address, device info, browser info, access time, interactions)
• Cookies, pixels, and similar tracking technologies

Information from third parties:

• Shopify (platform support)
• Payment processors
• Analytics and ad tools

How We Use Your Information

• To fulfill orders and process payments
• To manage your account
• To communicate with you
• For marketing and advertising
• To detect and prevent fraud
• To improve our services and support

Cookies

We use cookies and similar technologies to enhance your experience. You can manage cookie settings through your browser. For more info on Shopify-related cookies, see: https://www.shopify.com/legal/cookies

We honor Global Privacy Control (GPC) signals where applicable.

How We Disclose Personal Information

We may share your personal data:

• With vendors performing services (e.g. payment, fulfillment, analytics)
• With business/marketing partners
• With your consent
• With affiliates
• As required by law or in the event of a business transaction

We do not use or disclose sensitive personal data for profiling without consent.

Data Sales and Sharing

In the past 12 months, we have “sold” or “shared” limited personal information for marketing purposes (as defined under applicable law), such as:

• Identifiers and contact details
• Purchase and usage information

To business and marketing partners.

Third-Party Links

Our Site may link to other websites. We are not responsible for the privacy or content of third-party platforms. Use caution and review their policies before providing information.

Children’s Data

Our Services are not intended for children. We do not knowingly collect information from children under 16. If you believe a child has provided us with data, contact us to have it deleted.

Security and Retention

We use reasonable safeguards, but no system is 100% secure.

We retain your data only as long as necessary to provide the Services, fulfill legal requirements, or resolve disputes.

Your Rights

Depending on your location, you may have the right to:

• Access the data we hold about you
• Request deletion or correction
• Receive a copy (data portability)
• Restrict or object to processing
• Withdraw consent
• Manage marketing preferences

To exercise your rights, contact us using the details below. We may verify your identity before fulfilling the request.

International Users

We may transfer and store your data outside your country, including in jurisdictions without equivalent data protections. We use legal safeguards like Standard Contractual Clauses to ensure compliance.